Eksen

Eksen was founded in Istanbul by experienced market researchers in 2004. Since then, it has become a one-stop shop for fieldwork throughout the Middle Eastern, African and Asia-Pacific countries.

Established in this natural bridge between the west and east, Eksen is one of the few independent agencies which have pervasive capabilities in and around this area. Eksen is especially strong in the Middle East, Africa and Caucasia and works in these regions via local teams and reliable partners. Eksen has experience and references for any kind of research and methodology in these regions.

Key factors for success

On-going training of interviewers
Training of interviewers on project-to-project basis
Central briefing for all interviewers undertaking a project
Spot check by field manager
20% of each interviewers work is back checked at random
20% supervisor back-checks
100% checking of questionnaires/quotas by team leader

Portfolio of services

offices in Istanbul and Tehran
17 in-house employees
200 interviewers throughout Turkey
1000 interviewers throughout EMEA
25 CATI stations in Turkey
150 CATI stations in EMEA
proprietary software, VCATI, for CATI and CAPI programming
2 in-house FG Rooms with one-way mirror
one of the first online panels in Turkey, with more than 13,000 HCP members and growing daily