Jana Eisenbock, MA


Current Focus of Work and Research

 

Industries: Banking, Tourism, NPOs

 

Market Potential Assessments, Motivation Research, Brand & Advertising Controlling, Segmentations, Customer Satisfaction, International Studies, Sales Strategies

 

Education

 

09/2015 – 06/2017
IMC FH Krems, Master programme „Marketing & Sales“
Specialization: Brand Management
Language of instruction: English

 

09/2012 – 06/2015
IMC FH Krems, Bachelor programme „Export-oriented Management“
Specialization: International Management & Business
Language of instruction: English
Additional languages: Spanish and Russian
Exchange semester at Humber College in Toronto, Canada

 

09/2007 – 06/2012
Bundeshandelsakademie Krems
Specialization: International Trade & Intercultural Relations
A-Levels with distinction

 

Professional Experience

 

since 01/2019
marketmind, Vienna

 

06/2017 – 12/2018
Sales & Marketing Coordinator at EF Education First, Vienna

 

03/2013 – 03/2017
Tutor for English, Spanish, Accounting and Mathematics at Lernquadrat Krems (part-time job alongside studying)

 

07/2016 – 01/2017
Marketing Assistant (internship) at PKF hotelexperts, Vienna

 

2/2014 – 9/2014
International Marketing Assistant (internship) at English UK, London

Publications and Presentations

 

Master thesis: “Emotional marketing in business and leisure tourism“
Qualitative research (in-depth interviews with industry experts)

 

Bachelor thesis: “The impact of word of mouth on consumer buying behaviour“
Quantitative research (online survey)

 

L’Oréal Brandstorm 2016: Winner of the National Finals in Austria
Assignment: Development of a digital Marketing strategy for La Roche-Posay with focus on the acquisition of new customers (target group 15 to 25 years)

 

Social Skills and Additional Qualifications

 

Languages: German, English, Spanish, Italian, Russian

 

IT skills: Microsoft Office, SPSS, Google AdWords

 

Sales Techniques & Complaint Management

 

Volunteer at Erasmus Student Network (ESN) – Organisation of day trips and cultural events for exchange students

 

 

marketmind, Marktforschung, Markenberatung, Marketingberatung, Kundenzufriedenheit, Kundenzufriedenheitsmessung, Kundenzufriedenheitsanalyse, Marke, brand, consulting, Branding, Markenforschung, Markenwert, Markentechnik, Markenführung, marketing, Markenstrategie, Markenmanagement, Markenarchitektur, Mafo, customer satisfaction, Forschung, Kausalanalyse, Imagemessung, Werbewirkungsmessung, Conjoint, Conjointanalyse, Conjoint-Analyse, Image, Dachmarke, market research, Marketing, brand equity, brand value, brand monitoring, Werbewissenschaft, Marktsegmentierung, Positionierung, Markenartikel, Preisschwellen, Targeting, Friederes, Priemer,